Saturday, October 1, 2011

If the Listing Agent is 450 Miles Away … Run … Do Not Walk … To the Next Listing! (edit/delete)

If the Listing Agent is 450 Miles Away … Run … Do Not Walk … To the Next Listing!

It closed!

Thanks to the Real Estate gods and a very patient buyer … our, “Must Close in 30 Days” Bank Owned Houses for sale in Carson city NevadaHome in Carson City, Nevada finally crawled to a screeching close 89 days after our offer was accepted.

  • Nothing from the initial showing to the final close was user friendly in this transaction!
  • No Code! Can’t get into the house because no one at the “Service Number” knows the procedure and the Listing agent doesn’t belong to our MLS so he doesn’t need to comply with our Lock Box standards. How hard is it anyway to put the code into MLS? We made three trips to see the house before we got in!
  • Next … the pleasure of presenting the offer on a special website that doesn’t function and won’t update.
  • Goody … A listing agent, 450 miles away, who has no idea what is going on because everything is handled through a “Servicer” 3,000 miles to the east of both of us.
  • Every phone call to the listing agent is answered by an obnoxious voice mail that gives me 49 steps to solve every problem except the one that I’m actually calling about.
  • A "Never Ending" three week procedure to turn on the utilities so that we can get the inspections that we only had 7 days to complete in the first place.
  • Extension #1 … Need to extend the closing due to the giant "Pad Lock" on the Garage door to “Secure” the property. No one remotely connected to the “Lock” has a clue to the location of the key. My solution … I cut it off! Three week extension done!
  • Extension #2 … Seller fails to send the Power of Attorney to the Title Company so that the new lender will approve the loan! Two weeks of intense email and phone communication to get this accomplished. The “Servicer” actually called me one morning to inquire … “Why is the Buyer not ready to close?
  • DUH!!! The Buyer is NOT the problem!
  • Loan Approved! Yeah! Almost!
  • Buyer’s lock is ticking. They are anticipating a wonderful “move in” experience ... finally! Docs are signed, funding is poised … All we need is the Seller’s Escrow instructions and deed!
  • Drum roll please! … We Wait … and We Wait … and We Wait!
  • Extension #3 to our 30 Day Close! No Docs! … No Close!
  • Two days after the second 10 extension expired we got a email from the Servicer that the “Closing Documents” had been sent and that we should expect them the following Monday. (Kind of a "Fib") ... to put it nicely ... they were never sent!
  • Surprise … not really … On Thursday of the following week ( three days after our extension EXPIRED) we finally got a tracking number for Fed Ex that showed the closing docs were picked up THURSDAY Morning for Friday delivery (not to mention 3 days past our expired extension)! Ok, as Long as they get here we can live with that!
  • Friday … full of anticipation after 89 days of trying to buy a house with a 30 day close … the Fed Ex Arrives … the deed arrives … the escrow instructions … DO NOT ARRIVE!
  • OMG!
  • Another flurry of frantic emails and phone calls! How the heck can we close without the escrow instruction? Well … due to the herculean efforts of a fantastic Escrow Officer, Rischell Thompson of First American Title … we got them via email, we closed, and the Buyers got their house!


My final email of the day from the listing agent … “The Signed Extension for Closing This Home Next Week Attached."

Give me a break! We deserve battle pay! Our business has gone beyond reality to insane.

If the Listing Agent is 450 Miles Away … Run … Do Not Walk … To the Next Listing!


When it comes to choosing professionals to assist you with your real estate needs ... Experience is Priceless! Lisa Wetzel and Jim Valentine, CDPE, SFR, RE/MAX Realty Affiliates, 775-781-5472 carsonvalleyland@hotmail.com, www.carsonvalleyland.com

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When it comes to choosing professionals to assist you with your real estate needs ... Experience is Priceless! Lisa Wetzel and Jim Valentine, CDPE, SFR, RE/MAX Realty Affiliates, 775-781-5472 carsonvalleyland@hotmail.com, www.carsonvalleyland.com

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Lisa Wetzel and Jim Valentine are the authors of this blog. Lisa, Jim and Jessie are experts in Carson Valley , Carson City and the tri-county area of Douglas County, Carson City and Lyon County. Call our team anytime at 775-781-5472 or 775-781-3704. To Search for Homes go to: Carson Valley Listing Book or visit our website at www.CarsonValleyLand.com

1 comment:

Park City Ski Homes said...

That's a very nice tip for those who are looking for homes or properties to buy. Yes, why waste your time going to that listing agent who's located so far away when there are available ones who can entertain you and are very convenient to meet with?